We require that you wear a mask at all times when interacting with a member of our team — even when you you are in your vehicle. It's harder than you might think to hear you through a cracked window!
We ask that you meet us outside of your car with your pet on a leash or in a carrier. Our staff will only enter your vehicle in extenuating circumstances, and we want to make sure that your pet's transfer from your car to our technician is safe and secure.
To ensure clear and timely communication with your veterinarian, please remain in the parking lot with your phone readily available. If you must leave during your pet's visit, please wait until after you have alerted the front desk and spoken to the doctor.
We are working hard to keep our staff safe during this time and greatly appreciate your continued efforts to help us in this regard!